East Genomics

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Nottingham lab service delays

Our Nottingham lab is currently operating with reduced staff, as such some testing may take longer than usual, although teams are working hard to continue meeting target NHS turnaround times for as many tests as possible.

This issue affects all tests routed via the Nottingham lab across cancer and rare disease. Work is ongoing to address these shortages and we will be triaging tests based on clinical urgency to minimise the impact of delays.

To aid in efficient processing and triage please, as always, ensure that test requests are clear, fully completed and include all relevant clinical information.

If a test is particularly urgent please contact the Nottingham lab directly. For example in cases where the result may impact the outcome of a pregnancy or is required for immediate treatment decisions.

Thank you for working with and supporting our team while we work to restore normal service, and thank you for your patience if we are slower than normal at responding to routine queries.

We aim to have this issue resolved as soon as possible and will share further updates as we make progress.